Anyone else unable to connect? - Page 2 - Guild Wars Forums

Highlander Of Alba · Mar 29, 2011, 10:41 AM // 10:41

The reason you dont see Pingplotter advertised is that they do not support it.

This is a final way they try to assist you as I used it for same situation way back in 2008.

I have always found support to be great (no flaming) and always had a result albeit takes a little time.

By asking them always in a polite way to ratify any problem I have faced.

I have even had responses very quickly once it has been forwared to a higher up person

So if any issues do it in a nice manner and you will always see an end result

TheGizzy · Mar 31, 2011, 10:40 PM // 22:40

Among those that are having this issue - how many of you are using Texmod as well? I know it seems unrelated, but I'm curious.

TheGizzy · Apr 01, 2011, 09:33 PM // 21:33

I just called and talked with Timothy at support. They still don't know what's causing the issue and are still working on it. He's going to try and get another update before the end of business today, but I don't really expect it with as late in the day as it is.

I had emailed the other night when they instituted the GH bandaid, because doing so cut many of us who WERE able to log on to the Euro districts off from the login server. Apparently I wasn't really clear in explaining that in my email (looking at what I wrote, I WAS unclear), but Timothy noted it today and is passing it on. Sometimes it's just a lot easier to convey things by voice.

Anyway, just wanted to report back on my call. I think they're as baffled by this as we are. I also think they're getting stonewalled by one of the peers.

We talked about the possibilities of TexMod relating to the issue. I'd noted in my email that I thought it likely NOT to be related, especially since TexMod is supposed to be local but I thought it worth mentioning that I was using it and what I'd experienced. Timothy agreed and commented that they wouldn't allow TexMod to be used if it were changing the packets... so in theory, no peer would even realize a user was running TexMod. Since I do have multiple MAC addresses to get new IPs with if I need them, I'm going to try playing with it loaded again.

Mar 29, 2011, 10:41 AM // 10:41	#21
Highlander Of Alba Wilds Pathfinder Join Date: Jan 2007 Guild: Real Rogue Clan Profession: Rt/Mo	The reason you dont see Pingplotter advertised is that they do not support it. This is a final way they try to assist you as I used it for same situation way back in 2008. I have always found support to be great (no flaming) and always had a result albeit takes a little time. By asking them always in a polite way to ratify any problem I have faced. I have even had responses very quickly once it has been forwared to a higher up person So if any issues do it in a nice manner and you will always see an end result Last edited by Highlander Of Alba; Mar 29, 2011 at 10:43 AM // 10:43.. Reason: spelling

Mar 31, 2011, 10:40 PM // 22:40	#22
TheGizzy Krytan Explorer Join Date: Oct 2010 Location: A giant mitten Guild: TeAe Profession: E/R	Among those that are having this issue - how many of you are using Texmod as well? I know it seems unrelated, but I'm curious.

Apr 01, 2011, 09:33 PM // 21:33	#23
TheGizzy Krytan Explorer Join Date: Oct 2010 Location: A giant mitten Guild: TeAe Profession: E/R	I just called and talked with Timothy at support. They still don't know what's causing the issue and are still working on it. He's going to try and get another update before the end of business today, but I don't really expect it with as late in the day as it is. I had emailed the other night when they instituted the GH bandaid, because doing so cut many of us who WERE able to log on to the Euro districts off from the login server. Apparently I wasn't really clear in explaining that in my email (looking at what I wrote, I WAS unclear), but Timothy noted it today and is passing it on. Sometimes it's just a lot easier to convey things by voice. Anyway, just wanted to report back on my call. I think they're as baffled by this as we are. I also think they're getting stonewalled by one of the peers. We talked about the possibilities of TexMod relating to the issue. I'd noted in my email that I thought it likely NOT to be related, especially since TexMod is supposed to be local but I thought it worth mentioning that I was using it and what I'd experienced. Timothy agreed and commented that they wouldn't allow TexMod to be used if it were changing the packets... so in theory, no peer would even realize a user was running TexMod. Since I do have multiple MAC addresses to get new IPs with if I need them, I'm going to try playing with it loaded again.